Home App Bonuses Casino Aviator Sports

Responsible Gaming at PowerBets

PowerBets promotes responsible gambling through player protection tools including deposit limits, session timers, self-exclusion periods, and reality check notifications. Gambling should remain entertainment—never a way to solve financial problems or escape personal issues. We partner with the South African Responsible Gambling Foundation to provide free confidential counselling via their 24/7 helpline, ensuring support exists whenever players or their families need assistance with problem gambling behaviors.

Player Protection Features

💰

Deposit Limits

Set daily, weekly, or monthly deposit caps through account settings. Limits take effect immediately when decreased; increases require 24-hour cooling-off periods. Once your limit is reached, you cannot add more funds until the period resets.

⏱️

Session Timers

Configure reminders that pop up after specific playing durations. Notifications display your current session length and net profit/loss, prompting you to consider taking a break rather than continuing indefinitely without awareness of time passage.

🚫

Self-Exclusion

Temporarily ban yourself from PowerBets for 6 months, 1 year, or permanently. During exclusion your account locks completely—no logins, deposits, or gameplay permitted. Self-exclusion extends across all Western Cape Gambling Board licensed operators through the unified registry.

⏸️

Timeout Periods

Take shorter breaks lasting 24 hours, 7 days, or 30 days without full exclusion commitment. Timeouts let you cool off after bad sessions or step away during stressful life periods when gambling shouldn't be a priority.

📊

Reality Checks

Receive notifications every 30, 60, or 90 minutes showing total wagered, net wins/losses, and session duration. Reality checks interrupt gameplay briefly—you must acknowledge the notification before continuing, creating forced decision points.

🔒

Loss Limits

Cap maximum losses per day, week, or month. Once you hit the limit, you can't place further bets until the period resets. Loss limits protect against chasing losses, the most dangerous problem gambling behavior.

Problem Gambling Warning Signs

Behavioral Indicators

  • Gambling with money needed for bills or essentials
  • Lying to family about gambling activities or losses
  • Chasing losses by betting more to recover
  • Neglecting work or family responsibilities
  • Borrowing money frequently to fund gambling
  • Gambling longer than planned regularly

Emotional Symptoms

  • Feeling restless when not gambling
  • Gambling to escape problems or relieve stress
  • Mood swings tied to wins and losses
  • Feeling guilty about gambling
  • Depression or anxiety from gambling debts
  • Needing larger amounts for excitement

If multiple signs apply to you or someone you know, problem gambling likely exists. Contact SARGF immediately for confidential assessment and guidance.

Getting Help and Support

SARGF National Helpline

Website: responsiblegambling.org.za
Hours: 24/7 every day

Professional counsellors provide free confidential support. Services include crisis intervention, assessment, treatment referrals, and family counselling. All conversations remain completely confidential—SARGF never shares your information without explicit consent.

Face-to-Face Counselling

Location: Sunnyside Office Park, Parktown, Johannesburg

SARGF operates a national network of treatment professionals offering in-person counselling across all provinces. All treatment remains free regardless of your financial situation—SARGF funding comes from gambling industry levies, not patient fees.

Family Support Services

Problem gambling affects entire families. SARGF provides counselling for spouses, parents, children, and other family members. Learn coping strategies, set boundaries, and access support groups connecting you with others in similar situations.